Expert Help, Just a Click Away.
Welcome to the WPiko Premium Support Hub. Whether you need troubleshooting assistance, guidance on features, or advice for customization, our expert team is here to help you every step of the way.
Choose Your Support Option
Get the support you need through our dedicated support channels.
Live Chat Support
Our AI-powered live chat is here 24/7 to answer your questions.
- Instant problem resolution
- Available 24/7
- Best for quick or simple issues
Ticket Support
Submit a support ticket and our team will respond within 24 hours.
- Detailed technical assistance
- Response within 24 hours
- Ideal for more complex or technical issues
Frequently Asked Questions
We aim to respond to all support tickets within 24 hours during business days. For complex issues, resolution may take longer, but we’ll keep you updated on the progress.
To help us resolve your issue quickly, please include your WordPress version, plugin version, a detailed description of the issue, any error messages, and steps to reproduce the problem. Screenshots are also helpful.
Yes, we have comprehensive documentation for our plugins. You can access our knowledge base from the main navigation menu. It includes installation guides, feature explanations, and troubleshooting tips.
